Annual Gutter Cleaning Memberships

No. Homeowners are not required to be present for gutter cleaning services to take place as long as our technicians have safe access to the work areas around the home.

Customers will receive reminder emails and text notifications leading up to the service date, along with notifications when our technicians are on the way and when the service has been completed. After the service, an invoice and service report with job photos will typically be emailed to the customer for review.

If any issues, damages, or recommended repairs are found during the service, our technicians will document them in the service report and may also leave a door hanger notification at the home if nobody is present during the appointment.

Membership customers may choose to pay annually up front or select recurring monthly, quarterly, or biannual billing options depending on the membership plan selected.

For recurring billing options, a valid payment method must be securely saved on file through the customer portal for automatic recurring payments based on the selected billing schedule. Memberships remain active and recurring payments continue automatically unless the membership is cancelled or modified by the customer.

Customers who choose annual prepayment will receive a single invoice for the full membership term. Third-party financing options may also be available for qualifying customers.

Membership customers may reschedule upcoming services when needed, although availability may vary depending on the season and schedule demand. During peak fall gutter cleaning season, rescheduling options may be more limited due to high appointment volume.

Memberships may also be cancelled at any time. However, if a membership is cancelled before the end of the selected term agreement, any discounted recurring service rates previously received may be adjusted back to the equivalent one-time service pricing for completed services. Our office staff can help review any remaining balance or membership questions if needed.

Yes. Service reminder emails are typically sent 14 days, 7 days, 3 days, and 1 day prior to each scheduled service, along with a final text reminder the day before the service. Please note that technician routes are not fully finalized until approximately one week prior to the scheduled service date, so estimated arrival windows listed on the earlier reminder emails may still change.

Customers will additionally receive notifications when our technicians are on the way and when the service has been completed, helping keep you updated throughout the entire service process even if you are not home at the time of service.

If repairs, damages, or problem areas are found during the gutter cleaning service, the technician will document them in the service report and notify the customer upon completion of the service. In most cases, our technicians will also leave a door hanger with the appropriate box checked, such as “Minor Repair Issues Noted” or “Immediate Repair Issues Noted,” if nobody is home during the service.

Customers may also receive a follow-up email or call regarding any recommended repairs or concerns with the gutter system. Membership customers receive discounted rates on larger gutter repairs or additional recommended services if needed.

Most homes with nearby trees typically require at least 2 gutter cleaning services per year — usually one service in the spring and one in late fall after the leaves have dropped before winter weather arrives.

Homes with excessive tree coverage or large trees close to the home may require 3 or 4 services per year depending on the tree type, size, and proximity to the gutter system.

For most homeowners, we recommend beginning with a biannual membership and adjusting the service frequency over time if needed.

Learn More About Fall Gutter Cleaning

Learn More About Spring Gutter Cleaning

Our office staff will help recommend the best service schedule for your home based on the types of trees around the property, the amount of debris buildup, and your gutter system’s maintenance needs. As your recurring services begin, our technicians may also recommend adjustments over time to help keep your gutter cleaning schedule as efficient and effective as possible.

Common Recurring Gutter Cleaning Schedules

Biannual Membership (2 Services Per Year)

• Late Spring & Late Fall (Most Common Recommendation)
• Double Fall Cleanings for Heavy Leaf Areas
• Early Spring & Late Fall

Pro Membership (3 Services Per Year)

• Seasonal Cleanings (Spring / Summer / Fall)
• Double Spring Schedules
• Double Fall Schedules

Premier Membership (4 Services Per Year)

• Quarterly Cleanings (Most Comprehensive Protection)
• Double Spring Schedules
• Double Fall Schedules
• Triple Fall Schedules for Heavy Tree Coverage

Service timing may vary depending on tree type, surrounding tree coverage, weather conditions, and the amount of debris your gutter system collects throughout the year.

Yes. Once your recurring service schedule is established, your gutter cleaning services will automatically continue around the same timeframes each year based on your selected membership schedule. This helps ensure your gutter system is cleaned during the most effective times of the year for your property and surrounding tree coverage.

As each season approaches, our office staff may make minor scheduling adjustments based on weather conditions, route efficiency, technician availability, or changing debris conditions. Customers will continue receiving reminder emails and text notifications leading up to each scheduled service date.

Existing Annual Service Plan customers will continue receiving services under their current plan structure unless otherwise notified. Over time, previous Sapphire, Ruby, Emerald, and Diamond plans may gradually transition into the new recurring gutter cleaning membership system.

Please note that previous annual service plans are no longer being offered to new customers. Our current minimum recurring membership option is biannual gutter cleaning service, which is now the minimum service frequency required to receive discounted recurring service rates and recurring reserved service dates during peak gutter cleaning season.

Previous one-time annual recurring cleaning plans, including the Sapphire Plan, are no longer available for new enrollment at this time.